Thank you for shopping at Nebula Cases. Please read this Shipping Policy carefully to understand our shipping practices.
1. Order Processing Time
All orders are processed within [1-2] business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and commence from the date of shipment, not the date of order. Actual delivery times may vary depending on your location, chosen shipping method, and external factors such as customs processing.
2.1 Domestic Shipping (within India)
- Express Shipping: 4-5 business days
2.2 International Shipping
International shipping is available to select countries. Shipping times vary depending on the destination.
3. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. The tracking information will be available within 24 hours after the order has been dispatched.
4. Customs, Duties, and Taxes
NebulaCases is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Nebula Cases is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim.
6. Missing or Lost Packages
If your tracking information shows that your package was delivered but you have not received it, please contact the shipment carrier or our support team promptly for assistance.
7. Shipping Restrictions
Certain products or orders may be subject to shipping restrictions. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at firstname.lastname@example.org